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annual report 2011

GRI Index


Indicators presented in the
following pages translate the
sustainability in the business.

Employees of CTEEP
THIS REPORT USES APPLICATION LEVEL B

GRI 3.12

Reporting
Profile   Description Note Page GC
1.1 Statement from the organization's top executive. Total   03  
1.2 Description of the main impacts, risks, and opportunities. Total   03 and 06  
2. Organizational Profile Description Note Page GC
2.1 Name of organization. Total   02  
2.2 Main brands, products and/or services. Total   02  
2.3 Operational structure of the organization,
including main divisions, operational
companies, subsidiaries, and joint ventures.
Total   02  
2.4 Location of organization's headquarters. Total   02  
2.5 Number of countries in which the organization
operates, and names of countries with central
operations or that are specifically relevant to
the topics of sustainability covered in this report.
Total   02  
2.6 Nature ownership and legal form. Total   02  
2.7 Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries). Total   02  
2.8 Scale of the reporting organization. Total   02  
2.9 Significant changes during the reporting
period regarding size, structure or ownership.
Total   02  
2.10 Awards received in the reporting period. Total   05  
3. Reporting Parameters Description Note Page GC
3.1 Reporting period (ex.: fiscal/calendar year)
for information provided.
Total   04  
3.2 Date of most recent previous report (if any). Total   04  
3.3 Reporting cycle (annual, biennial, etc.). Total   04  
3.4 Contact for questions. Total   04  
3.5 Process for defining report content. Total   04  
3.6 Limits of report (ex.: countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). See GRI Limits Protocol for further information. Total   04  
3.7 State any specific limitations on the scope or
boundary of the report (see the completeness
principle for explanation of scope).
Total   04  
3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations. Total   04  
3.9 Data measurement techniques and bases for calculations, including assumptions and techniques underlying estimations applied to compilation of the indicators and other information in the report. Total The indicators presented follow GRI methodology unless the verification methodology and calculation are show along with the information. 04  
3.10 Explanation of the effects of any re-statements of information provided in earlier reports, and the reasons for such re-statement (ex.: mergers/acquisitions, changes in base years/periods, measuring methods). Total   04  
3.11 Significant changes in relation to periods preceding the scope, limit or measuring method applied to the report. Total   04  
3.12 Table identifying the location of standard reporting in the report. Total   12  
3.13 Current policies and practices in relation to gaining external confirmation of the report. Total   04  
4. Governance, Commitments and Involvements Description Note Page GC
4.1 Organization's governance structure, including committees under the highest governance body, responsible for specific tasks, such as establishing strategy or supervising the organization. Total   05  
4.2 Indicate whether the Chair of the highest governance body also acts as an executive officer. Total   05  
4.3 For organizations that have a unitary board structure, state the number of members in the highest governance body that are independent and/or non-executive members. Total   05  
4.4 Mechanisms for shareholders and employees to submit recommendations or direction to the highest governance body. Total   05 and 09  
4.5 Relationship between the pay of the members of the highest governance body, top executives and executives. Total   09  
4.6 Current processes for the highest governance body to ensure that conflicts of interest are avoided. Total   05  
4.7 Process for determining the qualifications and competencies of the members of the highest governance body, to direct the organization's strategy on economic, environmental and social topics. Total   05  
4.8 Statements of the mission or values developed internally, codes of conduct and principles related to economic, environmental and social performance, and their phase of implementation. Total   02 and 05  
4.9 Procedures of the highest governance body for supervising identification and organizational management of economic, environmental and social performance, including relevant risks and opportunities, and adherence to internationally accepted standards, codes of conduct and principles, or compliance with same. Total   05  
4.10 Processes for assessing the highest governance body's own performance, especially in relation to economic, environmental and social performance. Total   05  
4.11 Explanation of whether and how the precautionary approach or principle is addressed by the organization. Total   06 7
4.12 Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses. Total   03 and 04  
4.13 Memberships in associations (such as industry associations) and/or national/international advocacy organizations. Total   09  
4.14 List of stakeholder groups engaged by the organization. Total   04 and 09  
4.15 Basis for identification and selection of stakeholders with whom to engage. Total   04 and 09  
4.16 Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group. Total   04 and 09  
4.17 Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting. Total   04  

STANDARD DISCLOSURES PART III: Performance Indicators      
Performance Indicators        
Economic Performance Compliance Note Page GC
DMA Management method        
EC1 Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments. Total   08  
EC2 Financial implications and other risks and opportunities for the organization's activities due to climate change. Partial   07 and 09  
EC3 Coverage of the organization's defined benefit plan obligations. Partial   09  
EC4 Significant financial assistance received from government. Total   02 and 09  
Market Presence Compliance Note Page GC
DMA Management method        
EC5 Range of ratios of standard entry level wage compared to local minimum wage at significant locations of operation. Total   09  
EC6 Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation. Partial   09  
EC7 Procedures for local hiring and proportion of senior management hired from the local community at significant locations of operation. Total   09  
Indirect Economic Impacts Compliance Note Page GC
DMA Management method        
EC8 Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement. Partial   09  
EC9 Understanding and describing significant indirect economic impacts, including the extent of impacts. Partial   09  
Environmental        
Materials Compliance Note Page GC
DMA Management method        
EN1 Materials used by weight or volume. Partial   10  
EN2 Percentage of materials used that are recycled input materials. Partial   10 8,9
Energy   Compliance Note Page GC
DMA Management method        
EN3 Direct energy consumption by primary energy source. Total   10  
EN4 Indirect energy consumption by primary source. Total   10  
EN5 Energy saved due to conservation and efficiency improvements. Partial   10 8,9
EN6 Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives. Not
applicable
Not applicable to
CTEEP activities.
  8,9
EN7 Initiatives to reduce indirect energy consumption and reductions achieved. Partial   10 8,9
Water Compliance Note Page GC
DMA Management method        
EN8 Total water withdrawal by source. Total   10  
EN9 Water sources significantly affected by withdrawal of water. Not
applicable
Not applicable to
CTEEP activities.
   
EN10 Percentage and total volume of water recycled and reused. Partial   10 8,9
Biodiversity Compliance Note Page GC
DMA Management method        
EN11 Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas. Total   10  
EN12 Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas. Partial   10  
EN13 Protected or restored habitats. Total   10 8
EN14 Strategies, current actions, and future plans for managing impacts on biodiversity. Partial   10 8
EN15 Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk. Not
reported
     
Emissions, Effluents and Waste Compliance Note Page GC
DMA Management method        
EN16 Total direct and indirect greenhouse gas emissions by weight. Not
reported
CTEEP has not yet carried out mapping of emissions (direct and indirect emissions of greenhouse gasses). Only R&D projects in development.    
EN17 Other relevant indirect greenhouse gas emissions by weight. Not
reported
CTEEP has not yet carried out mapping of emissions (direct and indirect emissions of greenhouse gasses). Only R&D projects in development.    
EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved. Partial   07 and 10 8 e 9
EN19 Emissions of ozone-depleting substances by weight. Total The CTEEP activities do not impact the ozone layer as in the specific case of CFC 11.    
EN20 NOx, SOx, and other significant air emissions by type and weight. Total CTEEP does not use these gases in its operations.    
EN21 Total water discharge by quality and destination. Partial Energy Transmitter, so its water discharge is domestic and treated by concessionaires and thereare no significant impacts. 10 8
EN22 Total weight of waste by type and disposal method. Total   10 8
EN23 Total number and volume of significant spills. Partial   06  
EN24 Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally. Partial   10  
EN25 Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization's discharges of water and runoff. Not
reported
     
Products and Services Compliance Note Page GC
DMA Management method        
EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation. Total   10 8 e 9
EN27 Percentage of products sold and their packaging materials that are reclaimed by category. Not
applicable
Not applicable to CTEEP activities.   8 e 9
Compliance Compliance Note Page GC
DMA Management method        
EN28 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations. Total   10  
Transport Compliance Note Page GC
DMA Management method        
EN29 Significant environmental impacts of transporting products and other goods and materials used for the organization's operations, and transporting members of the workforce. Not
reported
     
Overall Compliance Note Page GC
DMA Management method        
EN30 Total environmental protection expenditures and investments by type. Total   10 8
Social: Labor Practices and Decent Work        
Employment Compliance Note Page GC
DMA Management method        
LA1 Total workforce by employment type, employment contract, and region. Total   09  
LA2 Total number and rate of employee turnover by age group, gender, and region. Total   09 6
LA3 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations. Total   09  
Labor/Management Relations Compliance Note Page GC
DMA Management method        
LA4 Percentage of employees covered by collective bargaining agreements. Total   09 3
LA5 Minimum notice period(s) regarding significant operational changes, including whether it is specified in collective agreements. Total   09 3
Occupational Health and Safety Compliance Note Page GC
DMA Management method        
LA6 Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs. Partial The survey of health and safety information is being improved. 09  
LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region. Total   09  
LA8 Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases. Total   09  
LA9 Health and safety topics covered in formal agreements with trade unions. Partial The survey of health and safety information is being improved. 09  
Training and Education Compliance Note Page GC
DMA Management method        
LA10 Average hours of training per year per employee by employee category. Total   09  
LA11 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings. Partial   09  
LA12 Percentage of employees receiving regular performance and career development reviews. Partial   09  
Diversity and Equal Opportunity Compliance Note Page GC
DMA Management method        
LA13 Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity. Partial   05 and 09 6
LA14 Ratio of basic salary of men to women by employee category. Total   09 6
Social: Human Rights        
Diversity and Equal Opportunity Compliance Note Page GC
DMA Management method        
HR1 Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening. Partial   09 1 e 2
HR2 Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken. Partial   09 1 e 2
HR3 Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained. Partial   09 1
Non-discrimination Compliance Note Page GC
DMA Management method        
HR4 Total number of incidents of discrimination and actions taken. Partial   05 1 e 6
Freedom of Association and Collective Bargaining Compliance Note Page GC
DMA Management method        
HR5 Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights. Total   09 1 e 3
Child Labor Compliance Note Page GC
DMA Management method        
HR6 Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor. Total   05 and 09 1 e 5
Forced and Compulsory Labor Compliance Note Page GC
DMA Management method        
HR7 Operations identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of forced or compulsory labor. Total   05 1 e 4
Safety Practices Compliance Note Page GC
DMA Management method        
HR8 Percentage of security personnel trained in the organization's policies or procedures concerning aspects of human rights that are relevant to operations. Not
reported
    1 e 2
Indigenous Rights Compliance Note Page GC
DMA Management method        
HR9 Total number of incidents of violations involving rights of indigenous people and actions taken. Not
reported
    1
Social: Society        
Community Compliance Note Page GC
DMA Management method        
SO1 Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting. Total   09  
Corruption Compliance Note Page GC
DMA Management method        
SO2 Percentage and total number of business units analyzed for risks related to corruption. Partial   05 10
SO3 Percentage of employees trained in organization's anti-corruption policies and procedures. Partial   05 10
SO4 Actions taken in response to incidents of corruption. Partial Cases of corruption are handled confidentially. 05 10
Public Policy Compliance Note Page GC
DMA Management method        
SO5 Public policy positions and participation in public policy development and lobbying. Total   09  
SO6 Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country. Total   09  
Anti-competitive Behavior Compliance Note Page GC
DMA Management method        
SO7 Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes. Not
reported
     
Compliance Compliance Note Page GC
DMA Management method        
SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations. Not
reported
     
Social: Product Responsibility        
Customer Health and Safety Compliance Note Page GC
DMA Management method        
PR1 Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures. Partial   09  
PR2 Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes. Total There is no case regarding non-compliance regarding the topic for the period.    
Product and Service Labeling Compliance Note Page GC
DMA Management method        
PR3 Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements. Partial   09  
PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes. Total There was no non-compliance with the standard or non-compliance with services provided by the company.    
PR5 Practices related to customer satisfaction, including results of surveys measuring customer satisfaction. Partial   09  
Marketing Communications Compliance Note Page GC
DMA Management method        
PR6 Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship. Partial   09  
PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes. Total There is no case regarding non-compliance regarding the topic for the period.    
Customer Privacy Compliance Note Page GC
DMA Management method        
PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data. Total There is no case regarding non-compliance regarding the topic for the period.    
Compliance Compliance Note Page GC
DMA Management method        
PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services. Total   09  
Sector Supplement – Electric Utilities        
Organizational Profile Compliance Note Page GC
DMA Management method        
EU1 Installed capacity, broken down by primary energy source and by regulatory regime. Not
applicable
Not applicable to CTEEP activities.    
EU2 Net energy output broken down by primary energy source and by regulatory regime. Not
applicable
Not applicable to CTEEP activities.    
EU3 Number of residential, industrial, institutional and commercial customer accounts. Total   09  
EU4 Length of above and underground transmission and distribution lines by regulatory regime. Total   02, 06 and 07  
EU5 Allocation of CO2 e emissions allowances or equivalent, broken down by carbon trading framework. Not
reported
CTEEP has not yet carried out mapping of emissions (direct and indirect emissions of greenhouse gasses). Only R&D projects in development.    
Sector Supplement – Electric Utilities: Economic        
Availability and Reliability Compliance Note Page GC
DMA Management method        
EU6 Management approach to ensure short and long-term electricity availability and reliability. Total   07  
Demand-side Management (DSM) Compliance Note Page GC
DMA Management method        
EU7 Demand-side management programs including residential, commercial, institutional and industrial programs. Total   09  
Research and Development Compliance Note Page GC
DMA Management method        
EU8 Research and development activity and expenditure aimed at providing reliable electricity and promoting sustainable development. Total   06  
Plant Decommissioning Compliance Note Page GC
DMA Management method        
EU9 Provisions for decommissioning of nuclear power sites. Partial Not applicable to CTEEP activities.    
Availability and Reliability Compliance Note Page GC
DMA Management method        
EU10 Planned capacity against projected electricity demand over the long term, broken down by energy source and regulatory regime. Total   06  
System Efficiency Compliance Note Page GC
DMA Management method        
EU11 Average generation efficiency of thermal plants by energy source and regulatory regime. Not
applicable
Not applicable to CTEEP activities.    
EU12 Transmission and distribution losses as a percentage of total energy. Partial   07  
Sector Supplement – Electric Utilities: Environmental        
Note: See specific comments on the electric utilities industry and management method of G3 environmental aspects.
Biodiversity Compliance Note Page GC
DMA Management method        
EU13 Biodiversity of offset habitats compared to the biodiversity of the affected areas. Partial   10  
Sector Supplement – Electric Utilities: Social – Labor Practices and Decent Work
Note: Specific indicators for the electric utilities industry regarding labor practices and comments on G3 indicators.
Employment Compliance Note Page GC
DMA Management method        
EU14 Programs and processes to ensure the availability of a skilled workforce. Total   06 and 09  
EU15 Percentage of employees eligible to retire in the next 5 and 10 years broken down by job category and by region. Total   09  
EU16 Policies and requirements regarding health and safety of employees and employees of contractors and subcontractors. Total   09  
EU17 Days worked by contractor and subcontractor employees involved in construction, operation and maintenance activities. Not
reported
     
EU18 Percentage of contractor and subcontractor employees that have undergone relevant health and safety training. Partial   09  
Sector Supplement – Electric Utilities: Social – Society      
Note: Specific indicators for the electric utilities industry regarding society and comments on G3 indicators.
Community Compliance Note Page GC
DMA Management method        
EU19 Stakeholder participation in the decision making process related to energy planning and infrastructure development. Total   06  
EU20 Approach to managing the impacts of displacement. Total   09  
Disaster/Emergency Prevention and Planning Compliance Note Page GC
DMA Management method        
EU21 Contingency planning measures, disaster/emergency management plan and training programs, and recovery/restoration plans. Total   06  
Community Compliance Note Page GC
DMA Management method        
EU22 Number of people physically or economically displaced and compensation, broken down by type of project. Total   09  
Sector Supplement – Electric Utilities: Social: Product Responsibility
Access Compliance Note Page GC
DMA Management method        
EU23 Programs, including those in partnership with government, to improve or maintain access to electricity and customer support services. Not
applicable
Not applicable to CTEEP activities.    
Provision of Information Compliance Note Page GC
DMA Management method        
EU24 Practices to address language, cultural, low literacy and disability related barriers to accessing and safely using electricity and customer support services. Not
applicable
Not applicable to CTEEP activities.    
Public Health and Safety Compliance Note Page GC
DMA Management method        
EU25 Number of injuries and fatalities to the public involving company assets, including legal judgments, settlements and pending legal cases of diseases. Total   09  
Access Compliance Note Page GC
DMA Management method        
EU26 Percentage of population not served in licensed distribution or service areas. Not
applicable
Not applicable to CTEEP activities.    
EU27 Number of residential disconnections for non-payment, broken down by duration of disconnection and by regulatory regime. Not
applicable
Not applicable to CTEEP activities.    
EU28 Power outage frequency. Total   07  
EU29 Average power outage duration. Total   07  
EU30 Average plant availability factor by energy source and by regulatory regime. Not
applicable
Not applicable to CTEEP activities.