Operational excellence. This was CTEEP´s strategic cornerstone in 2010. We focused our action on enhancing our operations and on management and control of our assets, to assure stability and quality of our services, since, in our business, the revenue comes from availability of services over the year. In view of the good results accomplished at the end of the year, such alignment proved to be assertive.
In 2010, CTEEP exceeded its level in the non-supplied energy index and, currently we hold the best indicator among the other energy transmission companies in Brazil. As a result of the performance accomplished, we have been awarded, for the second year in a row, the top additional RAP (Annual Allowable Revenue) prize by ANEEL (Agência Nacional de Energia Elétrica), for availability of transmission asse. [GRI 2.10]
While we have been focused on supplying quality services and on our customers´ satisfaction, we kept alert to the opportunities of growth. We have participated and continue to participate in the actions promoted by ANEEL, performing stringent analysis and always exercising restraint when using financial resources.
In line with such guideline, we exercised our right of first refusal to purchase the remaining 40% equity interest in IEMG, in an operation also aligned with the Company´s strategy of increasing its participation the electric infrastructure asset in Brazil.
The year of 2010 was equally important in relation to the economic-financial performance. We recorded a 3.9% growth in the operating revenue, which amounts to R$ 2.6 billion in the year. The Ebitda reached R$ 2.3 billion, a result 5% higher compared with 2009. Such figures gain more relevance if we consider that, in 2010, we, as well as the entire sector, underwent the second periodic tariff revision cycle. [GRI 2.8]
In 2010, we energized 82 undertakings and installed 401 km of new transmission lines. From the total investments made in the year (R$ 504.9 million), R$ 200 million was allocated to projects for increasing the capacity, constructing new transmission lines and installing equipment in the substations.
Operational Excellence also implies investment in personnel. In 2010, we increased the average of hours of training per employee by 42%. The year was also marked by the launching of CTEEP Code of Ethics, developed with the collective participation of the employees. With the creation of this document we set the conduct and behavior expected from our employees in the relationship, regarding professional field, with the interest groups. At the same time, we emphasized the relevance of sustainability integrated into the business management.
We believe that business strategy has to be sustainable for the Company to accomplish results today and in the future, particularly in the energy transmission business, which has very strong local characteristics. Because of this, we see the concept of sustainability as a joint strategy of value generation.
CTEEP continues committed offering services of quality, with efficiency and stability. We thank for the cooperation of all those who devoted themselves to our business growth. We thank our stockholders, customers and suppliers for the trust and support. And our employees for the contribution and devoted determination that turned CTEEP the leading private concessionaire of electric energy transmission in Brazil – values that make us stronger and encourage us to cope with new challenges.