ISA CTEEP has a set of corporate policies that guide its operations and its employees in its relationships with different stakeholders.
Assures alignment of processes and resources in the commitment to responsible environmental management and sustainable development.To access the full content, click here
Aligns the focus of the Company’s strategic communication in constructing the corporate identity and preserving our business reputation; enables the interaction with different stakeholders and strengthens the institutional image.To access the full content, click here
Outlines the principles that assure the effective and efficient functioning of the control systems of ISA and its companies to achieve organizational goals.To access the full content, click here
Asset Management Policy
Provides an integrated view on asset management, prioritizing criteria such as risk, cost optimization and performance to achieve its best performance in a sustainable way.To access the full content, click here
Human Management Policy
Steers the actions of integral development of people in many aspects – such as a human, professional and social – forming an identity aligned with the Group’s strategic direction.To access the full content, click here
Full Risk Management Policy
Establishes control for continuous assessment of exposure to the risks the Company is subject to, in order to protect it in its corporate integrity, prevent negative impacts and assure business efficiency.To access the full content, click here
Knowledge and Information Policy
Guides the activities of the Group’s companies under criteria for use of their information and knowledge, considered as strategic assets to be preserved, protected and managed.To access the full content, click here
Occupational health and safety policy
Aims to protect, preserve and provide improvements to the health and safety of employees, promoting their well-being.To access the full content, click here
Encourages the offer of high-quality services and long-term relationships with the Company’s customers.To access the full content, click here
Guides the Company’s relationships with social groups, according to their activities and services, as a demonstration of its commitment to sustainability.To access the full content, click here
Directs the relationship with suppliers so as to guarantee that procurement needs are met and assure the best technical and economic results.To access the full content, click here
Also visit the ISA's anti-fraud code, which establishes guidelines for the detection, prevention, investigation and response to fraud.
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Updated on July 6, 2016.