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Quality Management

Considering the important extension of ISO 9001 and 14001 certifications in the years 2008 and 2009, respectively, in 2010, CTEEP started the studies and diagnosis to implement an Occupational Health and Safety Management System (SGSST), based on OHSAS 18001 standards. Such actions were the basis of a decision to carry out a pilot-project in the Cabreúva Substation in 2011, which will be an important milestone to implement the company's Integrated Management System.

As a way to solidify the continued improvement process and increase the productivity, CTEEP´s ongoing challenge, 97 processes were mapped involving the presidency, Financial Board, the administrative board departments and the regional maintenance departments of the Operating Executive Board amounting to 295 flowcharts. Said action was coordinated by the Organizational Development Department, the area responsible for governing business processes.